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Steps and Ladders Privacy Policy
At Steps and Ladders, we place paramount importance on customer service and aim to meet your expectations on every occasion. To achieve this aim, we need to collect accurate personal information about you.

We have a legal obligation under the Data Protection Act to ensure that all information held and processed about you complies with the principles of the Act.

This privacy policy details how we ensure personal information about you is kept secure and confidential.

Please note: links to other websites and the treatment of personal data by those sites is not covered by this policy.



The Data Protection Act
The Data Protection Act puts obligations on users of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.

The information we hold
Eastern Counties Access Solutions respects the privacy of people using this site. We hold the personal information that you provide during registration or communication with us. We hold this information provided by you securely in our computerised records. We do not capture or store other personal information and we will not sell or share this personal information with other organisations.

We do, however, monitor usage of this site by tracking visits and automatically recording your activity around the site. Activity information is used by us for marketing/advertising etc. and therefore may be disclosed to advertisers, business partners, sponsors or other third parties, however we strictly do not share any information that is deemed personal.

Cookies
This site does not use cookies or any other file form that involves the use of a user's personal machine.

Our use of your personal information
Our main use of your personal information is to alert you via e-mail to inform you about updates and improvements to this site and to alert you to information that may be of interest to you and your business.

Your rights
Under the Data Protection Act you have the right of access to information we hold about you on our records. Please e-mail enquiries@stepsandladders.co.uk to request this data. If anything is inaccurate or incorrect, please let us know and we will correct it.

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Steps+Ladders - www.stepsandladders.co.uk
Airfield Industrial Estate, Muck Lane, Rackheath, Norwich, Norfolk NR13 6ST
Tel: 01603 735130 - Fax: 01603 722844 - VAT: 783 862 483 - eMail: enquiries@stepsandladders.co.uk